Refund Policy

At DheetForever, we prioritize customer satisfaction and aim to provide a seamless shopping experience. To ensure clarity regarding our return, exchange, and cancellation processes, we have established the following policy.

Our exchange policy allows customers to exchange items within a period of 7 days from the date of receipt. This policy is applicable to all products purchased from our online store. To initiate an exchange, customers must contact our customer service team within the specified timeframe. The item must be in its original condition, unused, and in the original packaging to qualify for an exchange.

It is important to note that we do not offer refunds on any purchases. Once an order is placed, it cannot be canceled. This policy is in place to maintain the integrity of our inventory and ensure that all products are available for our customers. We encourage customers to review their selections carefully before completing their purchases.

In the event of an exchange, customers will be responsible for any shipping costs incurred when returning the item to us. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value to ensure that they are returned safely. DheetForever will not be responsible for items lost or damaged during the return shipping process.

Upon receiving the returned item, our team will inspect it to ensure it meets the criteria for exchange. If approved, a replacement item will be sent to the customer as soon as possible. Please allow a reasonable timeframe for processing exchanges, as this may vary based on product availability.

We appreciate your understanding of our policies and are committed to providing high-quality products and services. For any further inquiries regarding our return, exchange, and cancellation policy, please do not hesitate to reach out to our customer service team.